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We're hiring: an Account Manager!
Full Time POSITION
position overview
Our team is looking for a charismatic problem solver with excellent communication, organization and project management skills. Analytically minded and is constantly looking at the big picture on how to improve strategy to achieve goals.
You’ll be the “face of UMAI” & the go-to-person for client communications, as well as filling in the team for execution. You’ll be directly reporting to our two cofounders, Karin and Alison, and work closely alongside them for company growth & success. This role is of vital importance to the success of our clients, and the agency.
🤩 Are you are newest superstar?? We can’t wait to meet you! 🤩
Responsibilities –
- Direct liaison between the agency and all clients – driving workflow across all team members
- Expert in all client briefs
- Creating roadmaps, planning strategic initiatives & optimization efforts to hit client goals and targets
- Setting and hitting client goals
- Leads the charge on promotional strategy to hit revenue and traffic goals for all clients
- Identifying and executing tasks that will have the most significant impact in hitting targets
- Quantifying and prioritizing initiatives/opportunities accordingly
- Campaign monitoring to ensure the account is pacing well relative to budgets and targets
- Spots roadblocks and proactively brings solutions that solve challenges and business problems
- Collaborates closely with Digital Strategist to ensure projects are on schedule, stay within scope and meet the agency’s quality standards
- Contributes across agency disciplines and holds other groups accountable to do their best work
- Builds meaningful relationships with key clients
- Effectively and confidently balances the dual expectations and business goals of the client and agency
- EOM reporting and weekly KPI tracking – and communicating the tracking clearly with team
- Motivates and manages/co-manages a team of 3-5 people. (Strategy + high level)
Requirements –
- Excels at both high level strategy as well as verbal and written communications
- Hits deadlines and knows how to stay on track to increase KPIs and client success
- Constantly considering how to do and be better; exceeds targets and creates challenging goals
- Able to work with anyone and everyone – knows that not all clients will be “easy” clients but takes care to treat everyone with the same upbeat attitude and desire/drive to do good/be better for them
- Establishes trust with clients and communicates clearly, timely, and respectfully
- Focus on solutions – adaptive to change and takes it in stride. Is able to pivot at a moment’s notice and brings a positive, can-do attitude
- Thrives in situations where they can come up with new ideas and innovative solutions to drive towards goals
- Strategy is their middle name, and they’re always considering the big picture even when focused on the day-to-day
Salary: $65k-$70K / year
We're hiring: a Digital Content Strategist!
Full Time Contractor
position overview
Our team is looking for a data-driven and creative project manager to join our team. Duties include ideating high-quality, unique content with the aim of driving engagement, building community, increasing web traffic, and ultimately driving sales.
This individual will manage all clients’ editorial calendars and track content performance against KPIs. The right candidate feels confident leveraging data to concept high performing deliverables.
Responsibilities –
– Manage strategy for day-to-day content planning and campaigns for clients including ideation, assigning, editing, and approving for social media, paid social, and email marketing
– Analyze KPIs to ensure content meets our quality standards and are driving results
– Oversee all client social content calendars and Google Drives
– Project manage the content deliverables from team members – working closely with the entire team to achieve desired results by assigning content outlines and tasks
– Detailed attention to best practices and what garners results for like-minded brands
– Discover new content marketing opportunities that can increase results for clients (reach, engagement, web traffic, sales)
– Responsible for staying on top of content marketing trends and competitive landscape, and consistently educating and training team members
– Recognizes team members’ strengths and identifies projects that will help them grow
– Motivates and manages/co-manages a team of 4+ people
Requirements –
– Advanced editing and creative concepting skills
– Strong project management skills
– Strong leadership skills
– Hyper organized and always one step ahead
– Deep understanding of social media and email marketing
– Extremely capable at reverse engineering high-performing content
– Ability to work on a small but highly productive team
– Ability to prioritize high leverage opportunities
– Experience in consumer goods a plus
– Experience managing a team a plus
Salary: $65k-$72K / year
We're hiring: a Community Specialist!
Full Time Contractor
position overview
This person is a DOER. Jumps in where needed with social media to make sure nothing is going unnoticed. Assists primarily with influencer marketing + organic social.
Individual is an ambitious go-getter who understands the importance of deadlines and calendar notifications so that nothing goes unnoticed. Essential that this person is able to adapt to different brand voice in a moment’s notice as they are the daily “voice” of clients’ brands.
Responsibilities –
– Manage all clients’ social communities by responding to all inbound communications in each brands’ specific voice, doing so in a timely and engaging manner to grow and nurture online communities.
– Monitor clients’ digital communities and uncover/communicate insights with rest of team.
– Schedule, publish, & maintain our client’s daily social media posts.
– Contribute to weekly and monthly reporting to track community management efforts against overarching brand goals.
– Monitor competitive industry activities via social listening and surface relevant insights and opportunities.
– Build and strengthen clients’ influencer programs/networks and look for new influencers to engage and partner with, as well as facilitating all communications with influencers.
– Manages list building and implementation of partnered giveaways for all clients.
– Assist with content creation, primarily short-form video content when needed.
– Seek out and implement new tactics for developing digital communities.
– Stay up-to-date with social media and digital technology trends.
– Manages team of interns.
Requirements –
– Excellent understanding of social media platforms, including their respective strengths, nuances, success metrics, and relevant demographics.
– Loves all things social media and always looking for ways to optimize social presence.
– Top-notch writing and customer service skills: you can communicate concisely yet warmly over various platforms.
– Proven success working in fast-paced, super-collaborative team environments.
– Independent yet communicative and team-oriented.
– Equal parts confidence, humility, and desire to learn.
Must be willing to check social media platforms over the weekends.
– Strong relationship building skills.
– Highly detail-oriented and organized.
– Critical-thinker and problem-solver.
– Able to prioritize and manage their to-do’s extremely proficiently.
Salary: $42k-$45K / year
We're hiring: a Social Media Specialist!
Part Time Contractor
position overview
Development of social media, email and ad content for our clients with the aim of driving engagement, building audience, increasing web traffic, and ultimately driving website sales.
Has strong writing and editing skills, is proficient in photography and social video, and the ability to come up with creative ideas based on client briefs and needs. Strong project management skills & eye for design. Always learning and steady knowledge of social media marketing content trends.
Responsibilities –
– Works directly with Content Manager to understand content needs for clients
– Manage day-to-day content planning for clients including ideation, assigning, creating, and editing for organic social, paid social, and email
– Manage client social content calendars and Google Drives
– Analyze KPIs to ensure content (creative and copy) meets our content quality standards
– Project manage the content deliverables from team members – working closely with Graphic Designer and Community Specialist to achieve desired results by assigning content outlines and tasks
– Detailed attention to best practices and what garners results for like-minded brands
– Scope out new content marketing opportunities that can increase results for clients (reach, engagement, web traffic, sales)
– Responsible for staying on top of content marketing trends, and competitive landscape, and consistently educating and training team members
Requirements –
– Experience with TikTok, Instagram, and Ads Manager
– Experience with social video creation and photography a plus
– Able to adjust messaging and design requests based on client – honing in their customer avatar and brand guidelines for each and every to-do
– Deep understanding of social media and email marketing
– Deep understanding of high-converting social ad creative
Extremely capable at reverse engineering high-performing content
– Ability to work on a small but highly productive team
– Ability to spot new content opportunities without waiting to be asked
– Extremely organized and is always one step ahead
– Ability to prioritize high leverage opportunities
– Ability to deprioritize non-urgent tasks
– Is a team-player and loves collaborating
Now Open: Fall 2023 Internships!
As an Intern at UMAI Marketing, you will be exposed to all types of client-facing projects (research, messaging, content, and marketing programs). You’ll assist teammates as needed to ensure each project runs smoothly. We’ll pull you into our company’s ever-changing development process and offer you opportunities for professional growth unique to your personal career path.
Apply by: July 21, 2023
Internship Length: August 21 – December, 22 2023 *With potential to extend
Benefits –
- Flexible schedule
- Hands-on experience working with CPG Brands
- 1:1 Training
About the Position –
We’re looking for individuals who have an unstoppable drive to do good for our clients (this is #1). If you’re interested in the following:
- Social Media Marketing
- Influencer Marketing
- Content Creation
- Graphic Design
Then this internship is for you!
Time Commitment –
- Commit to 5-10 hours of work per week.
- Part-Time Contractor Compensation: Paid or School Credit
Responsibilities –
– Create impactful reports using Facebook and Instagram insights, driving important business decisions for our clients
– Assist with content creation, including captions and image sourcing
– Schedule out posts, Reels, and Stories for our clients and ensure content goes out in a timely manner
– Community management, including liking, following, and engaging with our clients’ unique audiences in an extremely adaptable manner
– Actively scout out brands to participate in giveaways with our existing clients
– Support our influencer marketing programs by building lists and building relationships on social
– Assist with blog posts, graphic creation, and more (we love Canva!)
– Perform routine platform optimization
– Be flexible – as our client’s needs change, so will our team’s expectations
Requirements –
– Enrolled in or graduated from a Bachelor’s Degree program in Marketing, Journalism, and/or Communications major or equivalent combination of education and experience in similar fields
– Working knowledge of creating and scheduling posts for Instagram, Meta, and TikTok
– Passion for social media and on top of current social media best practices and trends
– Excellent writing skills and strong attention to detail
– Great attitude and willingness to learn
– Conceptual thinker, ability to ideate, and bring creative ideas/campaigns to life
– Professional team player, collaborative, and open to feedback
Immaculate attention to detail and the ability to self-manage deadlines
– Dynamic communicator with the ability to write, present, and share ideas articulately
– Highly Organized
**Internship Applications are now CLOSED for Fall, Q3 2023 positions!
A Little about us
At UMAI Marketing, we believe in doing good. That means we’re going to give it our all as we grow brands: both our clients’ and our own.
We’re a team of doers and creators. We believe in working hard and playing hard. At UMAI – we take a flexible approach with our team. You need to get a yoga session in? No problem. Gotta take a midday walk to clear your head? Fine by us. We are big beleivers in work-life balance, and our team is here to uplift and support your mental and physical well-being so that you’ll never feel burnt out and always LOVE what you do!
Did we mention we have monthly Happy Hours, get together quarterly for photoshoots & team content, AND nbd but we take annual retreats to exotic destinations?! 
We’ve worked with some of the greatest CPG (consumer packaged goods) brands out there, meaningfully increasing their aesthetic, reach and sales. Now, we’re in need of a helping hand to continue serving our clients.
Come join our team!
Our Hiring Process
First, apply through the link! We’d love to hear from you, no matter your current background or experience. If we mutually decide it’s a fit, you’ll meet the team to get a good understanding of the role and a sense of our culture. We’ll narrow down candidates and let you know once we’ve come to a decision. Know that transparency is important to us, so we’ll keep you in the loop every step of the way.
What We Welcome and Encourage
We welcome all applicants regardless of race, color, religion, national origin, sex, disability, or gender identity to apply.
Not looking for any of the roles listed above??
We’re always interested in hearing from top marketing, creative, and digital talent. Please send resumes, introductions, writing and design samples to
hello @ umaimarketing.com
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